FAQ

Are these sets made for American Mahjong?

Yes. Our featured tile collections are designed for American Mahjong. Please review the product page for the exact tile count and components included with each set.

What is included with my order?

Each product page lists the included tiles and any components supplied with that set. Racks, mats, cases, or other accessories are included only when the product description specifically says so.

Do you offer personalized or custom designs?

Yes. Visit our Custom Orders page or use the Contact form to share your idea. We will confirm what is possible, expected timing, and pricing before production begins.

Will the colors look exactly like my screen?

Colors can vary slightly between screens and the finished printed product. Product photos are intended to show the design as accurately as possible.

How should I care for my tiles?

Store tiles in a dry place away from prolonged direct sunlight and extreme heat. Wipe gently with a soft, dry cloth and avoid soaking or using harsh cleaning products.

How do shipping and delivery work?

Available shipping methods, rates, and estimates are shown during checkout. Tracking details are provided when they are available for your order.

What is your return policy?

Return eligibility depends on the market and product. Current rules are shown during checkout and in our store policies. Custom or personalized items may have different eligibility, so please contact us before ordering if you have questions.

How can I contact SeasonMahjong?

Use the Contact page and include your order number when your question relates to an existing order.